The Challenge:
The Process:
Following a human-centered design approach, our team at MangoTango created a curriculum to help the sales team improve their marketing strategy. Our training materials and curriculums were all developed following their skill levels and the necessary information needed for them to increase their sales, which being relevant training on marketing tools and channels such as: Building Customer Persona, Customer Journey Mapping, Fundamentals of Digital Marketing, Facebook Function, Security Management, E-commerce, and other social media platforms such as LinkedIn and Instagram. To ensure they were being provided the utmost support from our side, we kept up with monitoring and making sure we received feedback from our participants regularly.
The Outcome:
MangoTango set up a weekly meeting with everyone in the sales team to get an idea of the sales progress and adapt to the team’s concerns. After the third week, we had a mid-sales checkup where all team members gathered to share sales reports. This opportunity allowed all team members to learn from each other and adjust their strategies accordingly.
The Result:
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